Are you looking to work in the centre of Ipswich?
Do you have a keen interest in IT?
Are you looking to work for a company that invest in your training and development?
My client in Ipswich, a telecoms company, are looking for someone to join their support team, dealing with customer enquiries and resolving their issues. This is an expanding family company with a global presence, with opportunities to progress.
You will be responding to requests via phone and email
Update the company database with appropriate correspondence
Resolve and troubleshoot issues
You will have a keen interest in IT and be very keen to absorb information and learn new skills. As you will be required to visit clients on site you will need a driving license. They are looking for someone that has a confident telephone manner, able to empathise when required, and someone that has the initiative to find the solutions to issues themselves, however support is provided.
What’s in it for you?
A salary of up to £18,000
Hours are full time permanent of Monday-Thursday 9am-5.30pm and Friday 9am-5pm. There may be some requirement for you to work outside of those hours with some on call work.
Supportive training and opportunities to progress.