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Customer Services Team Leader

Location: Sunderland Salary: 17.50 - 18.84 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 3
Posted: 9 months ago Reference: 3245869
I am currently recruiting for an excellent client in the Sunderland area. 

The position is a temporary to permanent position paying up to £18.84 per hour depending on experience. The successful candidate MUST have a minimum of 3 years Customer Service manager experience, and have the ability to deliver exceptionable management resulting in the highest of customer service standards. 

Please see below details of the vacancy.

Key responsibilities: 
- Leader ship of customer service team. 
- Delivering of coaching to Customer Service staff to resolve customer inquiries.
- Ensure all financial KPI's are hit 

- 5 star customer service experience 
- effective use of CRM Systems 
- the ability to motivate others
- fantastic IT skills 

If you believe you have the right experience for this role then please do not miss out!! Apply now!!!

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