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Customer Services Officer

Location: SOUTHEND-ON-SEA, ESSEX Salary: 9.21 - 9.21 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3076709

On behalf of Southend-On-Sea Borough Council, Reed are presenting an exciting opportunity for Customer Service Officers to join the Customer Service Centre.

The team are able to offer 3 job opportunities within Customer Services, starting the first week of September and running through until March 2018.

This is a great opportunity to be a key point of contact when processing a range of enquiries from both external and internal customers approaching the Customer Service Centre team by telephone or written communication, meaning the job role is varied. This successful applicant will be responsible for resolving enquiries at the first point of contact delivering a high level of customer care.

This role will also include elements of data entry, drafting web pages and communications alongside attending operational meetings to assist in developing business processes. This will ensure the team are working towards tight deadlines and providing an efficient and effective service to all of its customers. It will also allow you to assist with applications, audits and inspections when required.

The team are seeking individuals with previous customer service experience either face to face or in a call centre environment.
You will need to demonstrate excellent customer care skills alongside strong verbal and written communication to be successful in this role.

If you are interested in this role please apply as soon as possible below today so you don't miss out on this opportunity!
 



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