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Customer Services Manager

Location: ABERGAVENNY, GWENT Salary: Salary Negotiable
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3193119
Reed are delighted to be working alongside an excellent organisation based in Abergavenny that are currently looking to take on a new member of the team on a 12 month fixed term contract to cover a period of maternity leave.

The successful candidate will be required to fulfil the following duties and responsibilities:-

• Act as a first point of contact for all operational customers for enquiries including production, delivery and logistics.
• Attend regular production & planning meetings.
• Work closely with customers to resolve any issues with production and delivery.
• Ensure delivery processes are followed, adhering to the scheduling timetable.
• Coordinate with the senior quality engineers when issues arise with production.
• Producing daily reports for consideration by the management team.

The successful candidate must have the following skills and capabilities:- 

• Excellent Customer Service skills.
• Ability to take on and understand key technical information.
• Good commercial awareness.
• Excellent problem solving skills.
• Communication skills, both orally and verbally.
• Previous experience in a similar technical customer service role.

If you feel this role is suitable for you then please apply using the link below. 

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