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Customer Services Executive

Location: WELWYN GARDEN CITY, HERTFORDSHIRE, UNITED KINGDOM Salary: 19,000-21,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 9
Posted: 2 months ago Reference: X3-362354

We are recruiting for an Office Based Customer Service Executive to join an employer of choice with offices in Welwyn Garden City.

This is a busy role which is varied and will involve you being able to juggle many different tasks at once.

Typical duties include:

  • Answer phone calls from customers and resolve queries
  • Process customer orders and process payments
  • Proactively contact existing customers to advise them of new products
  • Accurately update internal CRM system
  • Reply to customer emails
  • Administration on behalf of external staff including diary management and processing expenses

The Successful person will:

  • Have previous office-based customer service experience
  • Be pro active and enjoy providing an outstanding customer experience every time
  • Be organised and able to self manage a busy workload

 

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