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Customer Services Assistant

Location: SALFORDS, SURREY Salary: 17000 - 18000 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: FULL TIME Applications: N/A
Posted: 12 months ago Reference: 3103570
Good opportunity to join the Customer Services Team in a growing, very successful local business.

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To assist the Administration team with the following, to include but not be
exclusive to:
Responsible for placing and assisting the processing of customer requests,
ensuring the correct schedules and priorities are applied to all work
carried out
To develop solid relationships with customers and to stream line
administration practices within the department
Answer incoming emails to the shared administration Inbox in a timely
manner – forwarding mails and liaising with additional departments or
account managers if required.
Answer phone calls to the administration team and field calls accurately
to other teams, areas of the business
Handling and creating file records to add to clients existing stock
Data inputting and general filing
Auditing client records

Proficient skills in Microsoft applications namely Word and Excel
Confident telephone manner
Enthusiastic and hardworking
Be able to work well under pressure
Be able to work on their own initiative

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