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Customer Services and Claims Administrator

Location: WESTBROOK, CHESHIRE Salary: 16000.00 - 17000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 2 months ago Reference: 3088612
Reed Warrington are delighted to be representing a reputable car hire company based in Westbrook who are recruiting for a Customer Services and Claims Administrator.

Hard work really is recognised and rewarded with this company - you will have a supportive team around you and have the opportunity to grow and develop. It is a fantastic opportunity for someone who is looking to build their career with an exciting and growing organisation and is looking for that first step. 

The company specialise in prestige car hire and there is therefore a real focus on giving the highest levels of customer service.

Working hours are Monday – Friday 9 – 5pm with 1 hour for lunch.


Role duties include:

• liaising with customers and body shops to provide repair updates
• build relationships with rental branches and insurance companies
• Gaining repair updates from customers, bodyshops and work providers
• Updating customer files with accurate information
• Liaising with bodyshops, work providers and branches to resolve any problematic claims
• Making decisions based on accident circumstances
• Liaising with loss adjusters, policyholders, brokers and other third parties

Salary and other benefits:

• Up to £16,000 based on experience
• 20 days holiday per year plus Bank Holidays
• Pension Scheme
• Profited related bonus scheme
• Free Parking
• Career move for the successful candidate


Person skills:

• Experience within a customer focused role and/or experience within claims handling
• Analytical skills and ability to make decisions
• Excellent communication skills and high attention to detail
• Competent in the use of Microsoft office

If you feel you have the relevant skills and/or experience, please apply online or email your full and up to date CV to Elise.Jones@reedglobal.com


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