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Customer Service with German (Relocation support)

Location: Cambridge Salary: 22000.00 - 23500.00 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 36
Posted: 6 months ago Reference: 3516370
Do you speak excellent German and English? Why not use these skills to get some international experience in a lovely English town? This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.

You will work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is just 24 km away. You can check out its sophisticated book shops, admire the architecture or enjoy the night life. Would you like to go to London for the weekend, perhaps visit one of the famous West End musicals, tourist attractions, museums, and galleries? Is shopping or football you feel most passionate about? No problem, the train will take you to the centre of the capital in less than an hour.

Responsibilities:
• Provide assistance to company associates who will reach out to you via mostly phone.
• Resolve queries on a wide variety of complex topics and process orders and changes.
• Deal with issues related to the purchase, delivery, return of the products.
• Process and complete administration of payments.

We are looking for:
• English and German at least C1 level
• Great communication skills
• Willingness to learn new things
• Candidate who can work in the UK without a visa

Our client offers:
• Starting salary of £22,000 – 23,500 gross/year, raise of £500 possible as early as 3 months after joining and then two more times during the first year + annual salary review.
• Relocation support includes one month in a hotel with breakfast, flight and pick up from the airport
• Progression opportunities
• Access to free company products in all kitchen areas and bathrooms and 70% discount if you want to order them home
• Free tea and coffee
• Treats, cakes and chocolate on a variety of occasions
• Regular fruit days
• Fun social events
• Stay active scheme – you can borrow a company bike and go for a ride during lunchtime or have fun with your colleagues, you can borrow all the necessary gear and if feeling nervous about riding a bike, you can to book a free training session with a trainer. And if you fall in love with this means of transport, the company will get you a bike with a large discount :)
• Stay healthy scheme – free flu vaccination, smoking cessation programme with a specialist & contribution of up to £100 towards glasses
• Discounted gym membership
• Personal development plan & training
• Indoor breakout areas that include internet access, TV and game consoles and comfy sofas, outdoor relaxation areas with benches and plants
• Discounts on shopping, cinema, holidays, flights, leisure, health and finance – guaranteed savings on your everyday shopping including all your favourite retailers - Tesco, Sainsbury’s, M&S, Debenhams, Argos, B&Q, TopShop, Apple and more
• Pension contribution

Contract: Permanent, 3-month probation period, 1-month notice period
Interview process: 2 rounds, Skype
Starting date: Negotiable



If you are interested in this opportunity, please apply or send me your resume.

Looking forward to our cooperation
Tereza Zackova, REED – MSS
+420 602 780 613; Tereza.zackova@reedglobal.com;
https://www.linkedin.com/in/tereza-žáčková-9548b518b/


Follow us on our company website: www.reedglobal.cz,
www.facebook.com/RSRCzechRepublic



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