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Customer Service Team Leader

Location: BELFAST, COUNTY ANTRIM Salary: 18000 - 18000 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 6 days ago Reference: 3069770
Fantastic opportunity to join a successful Business which is going through a sustained period of growth.

Location- Airport Road West

Mon- Fri 9am-5pm. Permanent role

Salary £18k.

Reporting into the Customer Service Team Leader and working closely with the sales department, you will support the business with processing and checking of orders, taking general calls, responding to delivery and product queries in a timely manner and generally providing professional advice to customers whilst maintaining an excellent level of customer service.



You will be a focussed and conscientious individual, with a strong administration background and customer service skills. You will have demonstrated the ability to work in a senior role within a team and understand the needs of working within a fast paced environment. You will have experience within a similar role, with excellent written and verbal communication and IT skills. You will be responsible for coaching staff and dealing with escalated calls and issues.

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