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Customer Service Specialist

Location: TAUNTON, SOMERSET Salary: 9.24 - 9.24 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 2
Posted: 9 days ago Reference: 3091945

Customer Service Specialist | Taunton | £9.24ph

Are you looking for a customer-focussed role?

Do you thrive in a fast-paced environment?


REED Business Support is working together with a local and reputable organisation to recruit a Customer Service Specialist on a full-time basis, initially until December 2017 with the potential to become permanent based on company provision and candidate performance.

Based in the heart of Taunton, you will be the first point of contact for visitors and residents of Somerset, primarily over the telephone, but also through other channels such as face to face, e-mail, SMS text, fax and white mail. These contacts will relate to processes relating to Adult's Services. Your role will be to assess the needs of the caller and provide information relating to the query, handling complex issues with efficiency and sensitivity.

In addition, there will be elements of data entry and feedback processing as well as liaising with service experts to ensure the delivery of correct information and build a trustworthy relationship with customers.

Previous call-handling experience would be beneficial but not essential - all you need is a positive outlook and the ability to adapt to a fast-paced environment.

If you would like to be considered, please send an up-to-date CV to charlotte.hutchings@reedglobal.com or hit the 'Apply' button below.



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