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Customer Service Representative

Location: YORK, NORTH YORKSHIRE Salary: 8.00 - 8.50 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 10 months ago Reference: 3099880
Our client a leading business, based on the outskirts of York are currently looking for a Customer Service Representative to join their busy team and provide operational support to their existing team.

The working hours are Monday – Friday, 08.30am – 17.00pm.

Due to location it is essential you have access to a vehicle.

Core Responsibilites:
• Handling incoming queries from customers both over the phone and via email
• Inputting data onto internal systems and updating customer records 
• Escalating certain calls to other departments within the business
• Providing exceptional customer service

Key Perfomance Indicators:
• Call handling and volume
• Take ownership of own time and workload

This role is due to last until the end of December with a potential of extension.

The ideal candidate will have previous customer service experience and available to start immediately.

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