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Customer Service Representative

Location: HALESOWEN, WEST MIDLANDS, UNITED KINGDOM Salary: 16,500.00-18,000.00 GBP (UK Pounds) Per annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 4
Posted: 9 months ago Reference: X3-241461

 A brand new customer service role has just come in for our client who is going through a period of expansion based in Halesowen.
They are looking for an enthusiastic candidate to join their lovely customer service team and become the ‘voice’ of the business.

There is real opportunity to grow and develop within this business so if this is important to you, then please apply.

Salary = £16,500-18,000 depending on experience (starting salary)
Hours = 39.5 hours a week, Typical hours are 9-5:30pm but client needs flexibility between 7am-7pm (Would only work 8 hours on an early or late)
Overtime is paid

Duties include:
• Answering customer queries over phone and email
• Order processing
• Completing quotes
• Work with customers across UK, Europe and Middle East
• Account management of repeat customers
• Performing research to answer queries
• Customer visits and exhibitions when necessary

The ideal candidate:
• Enthusiastic, bubbly, outgoing and pleasant
• Strong telephone manner
• Based locally to Halesowen
• Previous telephone based customer service experience is desirable
• Can organise own workload

Therefore if you are looking to work as part of a lovely and welcoming team and want to develop your career, then this is the role for you.

Please do not hesitate and apply today.

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