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Customer Service Representative

Location: CLAYDON, SUFFOLK Salary: 8.00 - 8.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 3 months ago Reference: 3043566
Are you looking for a role in Customer Service? Are you available immediately?

I am currently recruiting on behalf of my client based in Claydon which is a short 10 minute drive from Ipswich Town Centre.

Due to the location of this company it would be beneficial to have your own transport however this is not essential as there are public transport links.

I am recruiting for 3 customer service advisors to start working on a Temporary to Permanent basis which will be interviewing on Thursday 13th July with a view to starting on Tuesday 18th July. 

This is a full time role offering a 40 hour week. Due to the industry you will be required to work on a flexible basis as this role is offering working hours between 8am - 8pm Monday - Friday and between 10am - 6pm at the weekend.

You will be required to work one day each weekend and then 4 days mid week however they are generally very flexible with working hours.

The role will involve speaking to customers mostly over the phone answering any general queries they may have concerning a recent order they have made online. This may include general questions, complaints or to place an order with you.

Other duties will include speaking to clients via the live chat service and monitoring the generic customer services inbox.

We are looking for the successful candidates to have experience working within a customer service role which may include both face to face or telephone customer contact.

These roles are being recruited on a Temporary to permanent basis and permanent contracts will typically be issued within 12 weeks of commencement.

The basic hourly wage is £8 per hour (£16,640) per annum however there is a quarterly bonus payable of up to £500 and a salary increase of £300 offered twice a year.

If you are interested in finding our more or would like to apply for this position please either apply below, email lucy.dighton@reedglobal.com or call Lucy on 01473 295090.



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