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Customer Service Project Officer

Location: CATFORD, LONDON, UNITED KINGDOM Salary: 14.52-14.52 GBP (UK Pounds) Per hour, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: 3 months ago Reference: X3-320564

CUSTOMER SERVICES PROJECTS OFFICER (HOUSING)

My client are a South East London Local Government who are seeking a Customer Services Projects Officer to start an ongoing temp booking asap!

 Main Purpose of the job:

• To produce information pertaining to the services offered by the Housing Needs Group
• To deliver an effective and responsive ‘communications, enquiries and complaints’ service to all customers for the whole of Group
• To provide management and monitoring of the processing of complaints and official correspondence to the Housing Needs Service
• To effectively liaise with Corporate Complaints in ensuring all corporate targets are met
• To lead and manage specific Housing Needs Service Group Projects
• To provide accurate and timely reporting information in respect of complaints and enquiries performance
• To support the continuous improvement of the Housing Needs Group via the implementation of projects and the effective management of complaints, enquiries and correspondence

If you have worked in a similar role previously and can start this booking asap please do not hesitate to submit your CV today!

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