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Customer Service Opportunities

Location: GREATER MANCHESTER, LANCASHIRE Salary: 8.50 - 10.50 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3039685
Customer Service Opportunities

Do you have previous experience in Customer Service roles? Are you comfortable dealing with high numbers of calls in a fast paced environment? Are you looking for an exciting opportunity to work with a local authority as part of a dynamic team?

If yes, we have a range of fantastic positions across Greater Manchester for various Local Authorities with immediate starts on short and long term temporary assignments.

The principle duties within these positions will enable you to utilise your skills in customer service to provide vital support services for users and customers of Local Authority services.

You will operate as the front line of support and will therefore be able to respond and resolve a high volume of correspondences over the phone, through email and in writing. These calls my include queries regarding payments and services and you will therefore have an ability to quickly build rapport and develop an understanding of customer’s needs.

As the ideal candidate you will therefore have:
- A strong understanding and practical experience of customer service.
- Experience providing over the phone and face to face support to high volumes of customers
- Ability to communicate effectively in challenging situations
- Knowledge of all Microsoft Office packages
- Excellent IT skills and ability to use a number of different computer systems simultaneously

The successful candidate will be able to thrive in a fast paced and outcome focused environment. You will possess great attention to detail and be able to multi-task effectively. Flexibility over hours and days worked will be advantageous as roles may include weekend or evening shifts.

In return you can expect a rewarding role within a dynamic Local Authority team with competitive rates of pay.

If you are interested please click the apply button below.

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