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Customer Service Operations Manager

Location: WATFORD, HERTFORDSHIRE, UNITED KINGDOM Salary: 40,000-50,000 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 21
Posted: about 1 month ago Reference: X3-441652

The Company
Specialists in Electrical products with a reputation of excellence are currently looking for a Customer Operations Manager to join their growing business on a full time, permanent basis. This is a senior role in their business and is key to the running of overall operations.

Duties will include but not be limited to:
- Commercial analysis and reporting
- Ensuring efficient running of Internal Sales and Customer Service teams
- Ensuring all documentation and reports are accurate and up to date.
- Customer management including complaints escalations, complex order enquiries.
- Working closely with other departments to ensure smooth running of company operations.
- Staff training

The successful candidate should have:
- Excellent commercial awareness and analytical skills
- Be able to work to strict deadlines and in a fast-paced environment
- Good knowledge of Microsoft Office Suite, including Excel at an advanced level
- Excellent attention to detail and organisation skills
- Previous experience working in a similar role

- Competitive salary
- Free Parking On-Site
- Progression Opportunities

If this sounds like an opportunity for you then please apply or contact Alex at Reed Watford for more information.

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