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Customer Service Manager

Location: BIRKENHEAD, MERSEYSIDE Salary: 25000.00 - 25500.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 1
Posted: 2 months ago Reference: 3299354
Are you passionate about providing excellent customer service?

Do you have experience managing a team?

My client is a well established globally recognised company who are constantly expanding and growing. They have recently developed a new team within the business to strive to improve the ease of doing business for customers. The successful candidate will be heading up this team.

Hours of work are great and will be Monday- Thursday 8:15-5 and Friday 8:15-1

Early finish Friday!



• Leading and managing the Customer Support Coordinators

• Responsible for all order vetting

• Manage the team communication with customers

• Work closely with other departments within the business

• Ensure the team meets all KPI’s

• Actively work any complaints

• Follow up any enquiries, quotations and conflicts through to closure

• All other duties associated with the role






Benefits Include:

• Generous pension scheme
• 25 Days Holiday + Bank Holidays
• Medicash programme
• Childcare vouchers
• Free Parking on site
• Subsidised canteen

If this role sounds like something you would be interested in then please apply online or send an up to date CV to amy.woods@reedglobal.com


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