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Customer Service Export

Location: TIPTON, WEST MIDLANDS Salary: 19000 - 21000 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: FULL TIME Applications: N/A
Posted: 10 months ago Reference: 3105567
Do you have International experience?

Is the customer journey important to you?

Interested in joining a marketing leading company with a global presence?

My client is looking for an exceptional customer service advisor who has experience dealing with export documentation due to their massive presence overseas............

General Responsibility
Dealing with International customer enquiries, providing quotations, processing and progressing orders through to timely completion

Duties will include but not limited to.

• Handling Enquiries via telephone and email
• Providing quotes and processing orders
• Preparation of shipping documentation such as Bill of laden, Commercial Invoices etc
• Dealing with customer enquiries
• Provide accurate and timely reports on direct customer activity
• Maintenance of customer account details, pricing and customer contacts through internal CRM system

The Person
• Experienced within Customer Services
• 2+ years within a business-to-business Customer Service or Sales environment and experience in export sales administration preferable.
• History of creating and developing customer / client relationships
• Determined and tenacious approach with a passion for providing excellent customer care.

This role company with a pension plan, holiday package, onsite parking and exceptional product training so if you have experience within export documentation and customer service get in touch with Laura McCreadie on 01902 715 589

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