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Customer Service Coordinator

Location: DUBLIN WEST Salary: 24000 - 24000 EUR Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 3
Posted: about 1 year ago Reference: 3047072

Objective of the Role

To assist with all facets of customer queries for my clients call centre and to provide an efficient, professional and proactive service to customers.


Thirty-five hours per week. However, due to the nature of this role hours may vary in line with the needs of the business.

Main Duties

• To handle all incoming and outgoing telephone calls, letters and e-mails in a prompt and courteous manner in line with the company and client expectations.
• To responds in a timely manner to all customer calls, letters and emails.
• To resolve all customer enquiries to the satisfaction of all parties concerned.
• To conduct Marketing Campaigns and outbound calls.
• To maintain a culture, which is driven to deliver a level of customer service indicative of the expectation levels of our clients.
• To maintain and update personal knowledge of past, present and future product ranges and programmes to facilitate an accurate response to the customer/retailer.

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