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Customer Service Coordinator

Location: MELKSHAM, WILTSHIRE Salary: Salary Negotiable
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 1
Posted: 6 months ago Reference: 3293757
Reed Recruitment are delighted to be recruiting for a Customer Service Coordinator to join a renowned company in Melksham. This is a great opportunity to join a prestigious organisation and provide valuable support to the Customer Service team.

If you're looking for a new challenging opportunity then please read on for more info!

Your key responsibilities will include:

• Daily communication with customers by telephone and email (inbound and outbound)
• Liaising with other departments in the business regarding customer issues and requests
• Using the company SAP & ERP systems to process sales orders
• Maintaining accurate customer records on the in-house system
• Working to resolve customer queries and complaints
• Attend and contribute to occasional key account customer meetings

The ideal candidate will have the following key skills:

• Previous experience in a challenging customer facing role
• Considerable experience communicating with customers by email, telephone etc.
• Ability to successfully manage the needs of challenging and demanding customers
• Excellent IT skills, including Microsoft, SAP and ERP packages
• You will demonstrate strong self-management and time management skills

If you are interested in this fantastic opportunity then please apply today!

For any questions or for more information please contact

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