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Customer Service Billing Advisor

Location: CHIPPENHAM, WILTSHIRE Salary: 18300 - 18300 GBP Per Annum
Sector: N/A Job Type: Contract
Shift Type: FULL TIME Applications: N/A
Posted: 10 months ago Reference: 3075435
Reed are recruiting for 3 Billing Advisors to join a large corporate client based in the centre of Chippenham.

Initially joining on a 3 month fix term contract with the potential to be extended.

The team are responsible for ensuring that all customers receive accurate bills on time as well as managing billing exceptions on a daily bases and performing specialist billing actions when required. 

Duties include:
- Analyse accounts that haven't been billed and resolve any issues
- Receive inbound and make outbound called to customers to resolve billing queries
- All tasks to be completed within KPI
- Appreciate and understand the needs of customers
- Awareness of billing compliance 

The ideal candidate will have:
- Proven experience of delivering excellent customer service
- Great attention to detail
- Experience of managing numerical data
- Excellent telephone manor and communication skills
- IT literate

Working hours are Monday to Friday, 8.30am - 5.00pm however in the future the call centre may open between 8am - 8pm, Monday to Saturday so flexibility may be required if these changes to take place.

If you are available immediately or on less than one weeks notice please apply on line or email

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