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CUSTOMER SERVICE AND SALES ADVISOR NEEDED FOR CUPCAKE SPECIALIST!

Location: PARK ROYAL, LONDON Salary: 24000.00 - 29000.00 GBP Per Annum
Sector: Hospitality & Leisure Job Type: Permanent
Shift Type: N/A Applications: 5
Posted: about 1 month ago Reference: 3040860
Do you have a taste for all things sweet?

A well established, very popular, growing company, renowned for its expertise in producing fresh, handcrafted and simply delicious cupcakes and cakes is looking for a Customer Service and Sales Advisor to join them at their busy headquarters!

Working in a close-knit team of 4, you will be responsible for managing your own workload and various duties delegated by management. You will work closely with the bakery on a daily basis and liaise with all 23 stores in and around London, ensuring all theirs and the customers’ needs are met.

Other responsibilities will include answering customer queries by telephone and email, problem-solving for the stores, dealing with customer complaints, office upkeep and ad hoc administration.

The successful candidate will have office based customer service experience, excellent written and verbal communication skills, proficiency in Microsoft Office and the ability to be thorough and take initiative. You will need to be fully flexible as shifts alter to reflect the needs of the business – you may be required to work weekends and public holidays.

Benefits include a great salary plus performance bonuses, relaxed and friendly office culture, employee perks scheme, cupcake allowance, employee discount and a free cake on your birthday!

If you interested, apply here or contact Jake.Lane@reedglobal.com for more information.

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