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CUSTOMER SERVICE ADVISOR (CONTACT CENTRE - AYLESBURY - DO YOU HAVE EXPERIENCE IN A FINANCIAL SERVICES BACKGROUND?

Location: AYLESBURY, BUCKINGHAMSHIRE, UNITED KINGDOM Salary: 12.00-12.00 GBP (UK Pounds) Per hour, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: 3 months ago Reference: X3-408009

Are you available immediately?

Are you looking for a new Customer service job?

Would you like to work for a fantastic company in Aylesbury?

Would you like to work 35 hours a week?

I might just have the job for you...


My client, based in Aylesbury are currently recruiting for an on an initially three month temporary basis..

The main purpose of the role is to provide high quality customer service to customers/clients by telephone.


Key Activities & Deliverables:

  • Follow standard instructions to carry out customer service processes, such as updating records, making payments and providing customers with written information
  • Office administration, such as collating output and issuing post
  • Some use of telephone, making outbound calls to customers
  • Ensure productivity and quality targets are met
  • Adhere to regulatory and business requirements

Essential Skills:

  • Good oral communication skills and telephone manner
  • Good listening skills
  • Good written communication skills
  • Ability to work as part of a team
  • Customer focused
  • Basic numerical skills
  • Confident using a computer

Desirable Skills/Experience:

  • Previous experience in an office administration role would be an advantage
  • Background in financial services is essential
  • Previous experience in customer services/contact Centre is preferred.

If you’ve read the above and believe you’re suitable please apply now!

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