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Customer Service Advisor

Location: SHEFFIELD, SOUTH YORKSHIRE Salary: 9.00 - 9.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 12 days ago Reference: 3069323
Our large, prestigious client based in Worksop are looking to add to their team an experienced Customer Service Advisor on a temporary contract. However this is not just your normal Customer Service Role...

Location: Worksop (S81)
Pay Rate: £9.00
Hours: 8 Hour Shifts between the hours of 0800/2130
Duration: 12 Weeks
Start Date: ASAP

The Role:
- You will be required to answer and effectively deal with all calls coming in to the service
- Accurately input all information from these calls on to the internal databases
- Liaise with Welfare Officers, Maintenance Teams, Transport teams and other 3rd parties
- Acknowledge and deal with all complaints within SLA's
- Provide support to the administration team to make sure all requirements met
- Ensuring vulnerable service users receive the support and assistance required

Initial training will be "On The Job" so you will be shadowing a member of the team whilst assisting where possible. 

If you are eager to learn, Patient but also comfortable working in a very fast paced environment then this could be the role for you.

Do you have customer service experience?
Live within a commutable distance to Worksop?
Good on all Microsoft packages?

Please send me your most recent CV in the first instance. Interviews could be held as early as TOMORROW.

james.kay@reedglobal.com

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