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fordCustomer Service Advisor

Location: KNUTSFORD, CHESHIRE Salary: 8.46 - 8.46 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: about 1 month ago Reference: 3064886
Inbound & Outbound Customer Service

Reed Warrington & Knutsford are currently representing a professional financial company located in Knutsford Cheshire, our client are actively looking for 5 candidates with good customer services skills to work on an on-going long-term contact to progress into a permanent role. This is a very lucrative opportunity within a fantastic team.

Typical duties and responsibilities include:

- Taking inbound calls from new customers to take their information and enter details onto in-house systems
- Taking inbound calls to provide information and to assist customers
- Make warm outbound calls to customers who have requested information regarding my clients’ services
- Assisting customers with the completion of their applications.

Skills required:

- The first point of contact for the company so you must be professional and informative
- The ability to communicate clearly, positively and effectively.
- To display a positive and enthusiastic work ethic.
- To build and develop long-term customer relationships
- Excellent attention to detail
- The ability to build rapport quickly and easily.

The successful candidates will be rewarded with an hourly rate of £8.46 per hour (£16,500 starting salary) and an OTE of £20,100 – Bonus is paid monthly and is on average between £300 and £500 based on individual performance.

The normal working hours are Monday - Friday 09.00 - 17.30. 37.5 hours per week.

No sales/telephone experience is required as full training will be given and all outbound calls are qualified - no sales necessary. The role requires somebody who is professional, has a keen eye for detail and is confident on the telephone.

You will be based in the impressive Knutsford offices and there is free parking on site, located just over 1 mile away from Knutsford train station.

If you are available immediately and have customer service / administration experience please apply directly online or send your CV to scott.nevett@reedglobal.com


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