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Customer Service Advisor

Location: STOKE-ON-TRENT, STAFFORDSHIRE Salary: 15057.00 - 15057.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: 1
Posted: about 1 month ago Reference: 3184447
We are currently recruiting for a number of individuals with a passion for providing excellent customer service to work for our client, a leading provider of insurance solutions, at their site in Stoke-on-Trent.

When their customers need to talk to them about their travel or car insurance, our client's Customer Service Advisors will be there to make insurance easy by offering the right solutions and support.

You will be taking inbound calls to answer a range of queries, building trust and rapport in order to provide the best customer service outcomes possible; helping to reinforce our client as a Gold Standard Award Winning brand for insurance.

We have a number of start dates in early February which will include 4 weeks training as well as continued support and development throughout your role.

This role would be perfect for you if you can demonstrate the following:

• Confidence dealing with customers over the phone.
• The ability to multi-task in a complex environment.
• Previous experience of communicating with people at varied levels.
• The ability to learn and develop through continuous training and support, to ensure you are providing a first class service.
• Experience working as part of a successful team.
• Experience working in an extremely fast paced environment and be susceptible to change.



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