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Customer Service Advisor

Location: EXETER AIRPORT, DEVON, UNITED KINGDOM Salary: 18,658-18,658 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 28 days ago Reference: X3-493192

REED Business Support are exclusively recruiting for a Customer Service Advisor for an expanding manufacturing company based on the outskirts of Exeter.

It is a full time permanent role Monday to Thursday 8.30am – 5pm Friday 8.30am-4.00pm

Salary - £18,657.60.

Responsible for providing excellent customer service both to direct customers & existing trade customers.

  • Respond to telephone enquiries and direct them to the appropriate person (if required)
  • Manage enquiries received through our live chat facility
  • Process orders received by email, telephone & through our website (from both trade and retail customers)
  • Process & manage orders received via customer portals
  • Email customer VAT invoice receipts
  • Provide consignment tracking details to our core customers 
  • To manage and communicate delivery exceptions
  • To check and sign off courier invoices 
  • To assist in the preparation for events by compiling appropriate literature as requested

If this role is of interest to you please click ‘Apply’ now.

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