Our client is seeking excellent Customer Service Advisors who will provide excellent service and support to their Customer Service department which includes, Business Support, Customer Contact and Administration.
The company is offering a Temporary to Permanent job opportunity for the right person, annual salary starting at £22,945. Working Mon - Fri (36.15 hours per week) Flexible to work between 8am and 5.30pm.
The role will be varied across the customer service department including customer service to builders, conveyancers and homeowners for any general queries about the company and specifically to ensure the companies policy is in place for new homeowners.
In addition to this you will be working as part of a team to exceed performance targets and deliver effective and customer focused support to all areas including Key Stakeholders.
-IT literate, Word, Excel and outlook
-Good Administration Skills
-Working in a busy operational support environment
-Customer Service Skills
-Proven experience within a telephony environment
-Project administration skills
-Demonstrable experience in working with data
-Proven experience offering help to customers with online system
company benefits for permanent employees as follows:
Up to 6% performance related bonus.
25 days pa annual leave with option to purchase one additional week per year.
Pension scheme to Pension Mark Plus standards (up to 10.5% of salary employer contribution).
Equalised Paternity, Maternity and Adoption Leave.
Life assurance of 4 x salary.
Subsidised private medical insurance.
Cycle purchase scheme.
High street discounts and preferential gym rates.
Employee assistance programme.
If you feel you have the skills and experience for this role and would like to start a new career, then please contact Wendy on 01908 660057 or send your CV to firstname.lastname@example.org