REED are excited to be supporting a great organisation based in Ashburton. We are looking for an experienced Customer Service Advisor on a 3 month temporary basis.
Main Duties:
- Answer all Customer Service calls in line with agreed KPIs.
- Maintain accurate and current information.
- Ensure confidentiality, security of information, and data protection.
- Process repairs, replacements, credits, invoices, and payments.
- Provide administrative support to the Customer Services Manager and be willing to take on specific projects as required.
Essential Skills:
- Proven working experience with Microsoft Office Suite.
- Previous experience regarding telephone contact with customers.
- Will need to have worked previously in a Customer Service environment.
- Excellent organisational and interpersonal skills.
- Possess attention to detail skills
- Have the ability to multitask.