My client has an immediate requirement for several Customer Service Advisors on an ongoing temp contract - the hourly rate is £11.00 per hour over a 37 hour working week -Shifts between Monday - Friday 8.00am -6.00pm , 1 Saturday in 5 8.00am - 1.00pm
**** This position would be working on site ***
The main duties of this role
Main job responsibilities:
· Ensure all customers receive an excellent level of service.
. Answering high volume inbound Customer queries
. Resolve enquiries at the first point of contact
· Respond to all customer contact in a professional and timely manner via telephone, email, social media or webchat
The ideal candidate with have
Experience of working in a busy customer services team
Experience of handling high call volumes
Excellent customer service skills
IT literate with the ability to pick up new systems and process's quickly
Desirable - housing experience but not essential
If you are interested in this position please email me and up to date CV to firstname.lastname@example.org and I will contact you tomorrow morning
All REED temporary workers receive a competitive benefits package including:
· Guaranteed hours contract
· Online timesheets & pay management with weekly pay
· 3 payment methods available: Umbrella, PAYE & Ltd company
· Flexible Schedule – YOU choose when you want to work!
· Regular progress reports and face-to-face service reviews
· Free Eye test vouchers
· Holiday Pay
· Life insurance
· Sick Pay
· Health Cash Plan
· Retailer Discounts
· Temp of the month award
· £25 Recommend-a-Friend bonus for referrals
If this is what you are looking for, click APPLY NOW.
Reed Specialist Recruitment Limited is an employment agency and employment business.
REED recruit across 20 specialisms in the UK and overseas, established for over 50 years. Your local team in Wolverhampton specialise in Commercial Support roles, both temporary and permanent. Your local team offer over 25 years combined recruitment experience. We work with local businesses in the Wolverhampton, Staffordshire, Shropshire, Dudley Borough, Black Country, West Bromwich and Oldbury areas.
Contact your local team to enjoy these benefits.......