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Customer Service Advisor

Location: NEWCASTLE UPON TYNE, TYNE AND WEAR Salary: 17000.00 - 17000.00 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Permanent
Shift Type: DAYS ONLY Applications: N/A
Posted: 9 days ago Reference: 3115152
Are you passionate about customer service? Are you currently working in a customer service role but are looking for a new challenge and an environment where you are a valued team member? Would you like a monthly bonus?

My client are a multi award-winning financial services organisation in Newcastle, with a modern and top class office environment. We have a fantastic opportunity for a Customer Service Advisor on a permanent and full-time basis. 

This role is working Monday to Friday 08:30-17:30 with an hour for lunch. There is parking and very good transport links.

This role is offering a fantastic basic salary of £17,000 per annum with a monthly bonus of £500, taking your overall salary to circa £23,000.
There is also fantastic career progression in this role and throughout the whole company!

Duties will include:

- Making a high volume of outbound calls per day
- Completing an introductory phone call to customers
- Asking customers about their experience so far and providing a great level of customer service to them
- Up-selling by explaining the technology that the business can offer them 
- Adhering to compliance standards
- Being the first point of contact for many customers
- Help towards an overall sales objective but within a customer service function

This role is for someone who is really wanting a great career with fantastic opportunities, incentives and monthly bonuses! 

You will need to be:

- Organised and efficient
- Someone who can manage their own pipeline
- Driven and hard-workig
- Happy making outbound calls
- Able to build great rapport
- Friendly and chatty personality

We are recruiting this position with urgency as this is an immediate requirement due to expansion so you will need to be flexible for interview!

Please apply today to be considered!!

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