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CUSTOMER SERVICE ADVISOR

Location: BRISTOL, AVON Salary: 9.07 - 17.24 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: about 1 month ago Reference: 3074886
Are you an experienced Customer Service Advisor looking for an immediate start? 

Would you like to work for a leading organisation based in Central Bristol? 

If the answer is yes then REED may have the ideal role for you! 

I am delighted to be working with a leading Healthcare organisation who currently require four Customer Service Advisors to start on the 29th of August. This is a fast paced role so candidates need to be comfortable speaking on the telephone and target driven. 

Main Duties and Responsibilities

- Answering overflow calls from branches around the country and booking in shifts
- Use the database system to check staff availability
- General administration duties as required 
- Accurately record messages in the message book
- Make contact with staff and confirm bookings 

Person Specification 

- Able to work bank holidays and weekends 
- Some sales experience 
- Administration experience 
- Good IT skills (MS Office)
- High level of customer service 

Hours and Shifts 


Candidates will need to be available to start on the 29th August. You will work 5 days in 7 per week on a rotating shift pattern that will include weekends and evenings, a total of 37.5 hours per week, 7.5 hours per day. Hours will range from 6am - 11pm and you will be paid an inflated rate for earlies, lates, weekends and bank holidays. 

Hourly Pay Rates 

Standard Hours - £9.07 p/h 
Early Morning and Evening Hours - £10.78 p/h 
Saturday and Sunday Hours - £11.34 p/h 
Bank Holidays - £17.24 p/h 

This is a temporary role to begin with however I am looking for people who are looking for an ongoing role as these roles will go permanent for the right people. Please do not apply for this role if you are not available ongoing, however you are more than welcome to send me your CV for other roles I may have available. 

If you feel you have the right skills and are happy with working the shifts available please apply online or by emailing me your CV direct at natalia.giannetto@reedglobal.com. 


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