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Customer Service Advisor

Location: NEWCASTLE UPON TYNE, TYNE AND WEAR Salary: 18000 - 18000 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 5 days ago Reference: 3088335
Customer Service Advisor


This is to work in a new contact centre in Newcastle, this is based in the city centre close to the monument metro. Starting Salary is £18,000

The contact centre is fairly new and they are doing a huge recruitment drive and will be looking to interview immediately. 


The role:
You will be handling incoming calls from customers who are struggling to pay their bills, we are looking for someone who is competent and able to negotiate with customers, so you will need some experience on the phones.


You’re Experience:
Contact centre experience
Excellent Communication Skills
Empathetic
Mature Attitude
Problem Solving Skills
Competent in Computer systems
Flexible



Shifts are provided on a fortnightly rotation and candidates can work a mix of shifts in one week. YOU WILL NEED TO BE FLEXIBLE NO RESTRICTIONS ON WORKING HOURS OR DAYS

The role is working on shift patterns so you will need to be flexible as you will be put on a rotated basis, no Sunday working hours.

They are open to employing people on a part time basis working either 10:00am - 2:00pm or 4:00pm - 8:00pm.

To apply please contact Claire Griffiths on 0191 232 3703 or email claire.griffiths@reedglobal.com 

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