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Customer Service Administrator

Location: WEST DRAYTON, MIDDLESEX Salary: 10 - 12 GBP Per Hour
Sector: Business Support Job Type: Contract
Shift Type: FULL TIME Applications: 3
Posted: 8 months ago Reference: 3300467
Our client is seeking a Customer Service Administrator on an ongoing temporary basis.

The role will involve the following duties;

Answering telephone calls promptly and professionally
Entering information and logging new calls onto the in-house system
Confirming orders with customers
Liaise with both internal and external parties to resolve service issues
Progressing calls through from initial logging, to call clearance
Liaising with various departments within the business
Following up on deliveries with customers
Preparing and sending quotes to clients
Updating clients on call status
Updating records
General ad-hoc administration

The ideal candidate must have previous experience of working within a customer service environment and be able to communicate well at all levels. Along with the ability to work well under pressure.

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