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Customer Service Administrator

Location: BLACKBURN, LANCASHIRE Salary: 18000.00 - 18000.00 GBP Per Annum, inc benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 months ago Reference: 3100503
Reed Business Support is recruiting on behalf of an established and busy service company that are looking for an experienced sales administrator/customer service representative to join their team in Blackburn.

Duties include:
• Respond to and resolve new customer queries
• To perform follow up calls on customer enquiries, complaints and queries to ensure follow–through, completion and satisfaction
• Communicate effectively with team members to ensure a robust service is delivered at all times
• Build and develop effective internal and external relationships
• Undertake general administrative duties
• Update and maintain customer record systems
• Maintain spreadsheets and system data to produce and collate reports
• Comply with management systems through the completion of the appropriate documentation
• Support the Business Manager with any other tasks as and when required

You will be a strong administrator with exceptional customer service skills.

In return, our client is offering a starting salary of £18,000 per annum, 23 days holiday plus 8 statutory holidays with extra length in service days and annual leave purchase scheme, contributory pension, life assurance and free parking.

Working hours are Monday - Friday, 8.30am - 5.00pm (37.5 hours per week).

Should you be interested in this role please apply now by responding to this advert or emailing your CV to victoria.o'

Please note that due to high volumes, only short listed candidates will be contacted for a first stage telephone interview with a view to arranging a face to face interview with a consultant at Reed.

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