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Customer Service

Location: YORK, NORTH YORKSHIRE, UNITED KINGDOM Salary: 17,850-19,380 GBP (UK Pounds) Per annum, inc Benefits
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: 2
Posted: about 1 month ago Reference: X3-444298

We currently have an exciting opportunity for a Customer Service Assistant position based just South of York**.

Working 37.5 hours a week between Office Hours Monday-Friday to be discussed upon successful interview.

This is a contracted position initially for 6 months with a view to be extend depending on the needs of the business. 

Duties and Responsibilities: 

  • Answering calls and dealing with customer enquiries or passing them to the appropriate department. Taking orders over the phone where necessary.
  • Order processing for the company and sister companies.
  • Reception duties when required.
  • Management and resolve customer complaints.
  • Checking e-faxes and emails sent to public folder.
  • Upselling when necessary.

You will be/have:

  • Experience of a customer service role previously.
  • Good working knowledge of Sage 200 or similar
  • Knowledge of export would be preferable but not essential
  • Strong administration skills and knowledge of Microsoft Office.
  • Excellent telephone manner.
  • Able to multi-task.
  • Possess excellent communication skills, both verbal and written.

This is an excellent opportunity to work within a friendly and busy team for a great company, so don't hesitate in applying.

**Please note you must be based in York or the surrounding areas and have access to your own vehicle due to company location.

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