Role: x6 Customer Service Officer (NO SALES)
Salary: £18,000 – Plus excellent benefits (25days +bank holidays & car parking)
Hours – 9am-5pm (Shift patterns between 8am-7pm could be introduced)
Would you like to work for an innovative financial organisation?
Would you like to work for a growing company?
Would you describe yourself as a strong customer service candidate?
Are you a strong team player with excellent inter-personal skills?
If so, I would love to hear from you!
An exciting opportunity has arisen with a fantastic and growing financial services company in Manchester
Due to continued growth the company are now looking for six Customer Service candidates to join their team on a permanent basis.
The purpose of the role is to provide first class service delivery to both new/ existing customers.
• Handle inbound queries from customers
• Meet SLA’s to ensure customer satisfaction
• Service and resolve complaints
• Taking ownership of customer queries
• Going above and beyond demonstrating customer excellence
• Feedback any queries or issues that may be impacting the customers.
This is a fantastic opportunity to join a great company so don’t wait around get in touch!