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Customer Order Specialist with English (native level)

Location: Prague Salary: Salary Negotiable
Sector: Multilingual Shared Services Job Type: Permanent
Shift Type: N/A Applications: 4
Posted: 10 months ago Reference: 3082524
Reed is happy to cooperate with our client, Armstrong World Industries - a global leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions. Their offices in Prague are conveniently located in Florentinum on metro B and C. The team is mature and relatively small in Prague - they have around 60 employees here.
Position of Customer Order Specialist is combination of logistics, finance, administration and customer service (communication). You will provide customer service and handle the whole process of the order from A to Z. This role is great for someone who is looking for a stable employment and would like to put in use his/her multitasking and communication skills.

As a Customer Order Specialist you will be responsible for:

• Order processing in cooperation with other internal departments, e.g. logistics, credit management, sales
• Maintenance of customer master data and project data in the IT system
• Support of field/sales representative and key account manager
• Compliance with SOX guidelines
• Stock checking, Collecting money
• Obtaining, confirmation and supervising of delivery
• Managing customer requests

As a Customer Order Specialist you need to have:

• Previous experience in customer support
• Ability to multi-task, prioritize
• Great communication skills
• Experience with SAP is great advantage
• English language skills on a native level (preferably British accent)

• 25 days of holiday
• 3 sick days
• 90 CZK meal vouchers fully covered by the company
• two times a year 2 800 CZK for language courses
• once a month home office
• once a month Flexible Friday (possibility to finish 2 hours earlier)
• free coffee and tea at the office
• free fruit twice a week
• yearly bonus up to 5% of gross yearly salary depending on performance
• after 5 years insurance contribution

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