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Customer Experience Manager

Location: LEICESTER, LEICESTERSHIRE Salary: 23000.00 - 27000.00 GBP Per Annum
Sector: Insurance Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 10 days ago Reference: 3111740
Are you flexible and adaptable to working hours?

Great at engaging and rapport building?
Looking for a field based role?

About Us:

As the UK's leading supplier of personal credit products, we exist to help people when others won't. Our recent expansion means we're looking for Customer Experience Managers to join our teams across the country. It's a responsible and rewarding position that involves attending appointments at people's homes, assessing their circumstances, and setting up the necessary processes to lend them manageable sums of money, so we're looking for outgoing, friendly people who are great listeners and naturally compassionate.

Role:

Our Customer Experience Managers come from all walks of life, though a background in retail/sales or customer support can be helpful. You'll be organised and reliable, with a sensible attitude towards personal finances, but what matters most is your empathy and ability to connect with people. We have flexible part-time opportunities available, including some evenings and weekends, on a standard shift pattern. You will need your own car, but we pay mileage expenses for all business miles. We'll also equip you with a company smartphone.


Friendly and reassuring, you'll be meeting with our customers face-to-face, collecting payments and offering personalised loans. You might be helping them to repair their car, buy school uniforms or manage demanding financial occasions like Christmas. Whatever their situation, your work will help make a huge difference to their lives.

We provide full training and ongoing support as you settle into your role. What matters most is that you're organised and reliable, with a compassionate ear and a sensible attitude towards personal finances. In return, you can expect a varied and rewarding role, with real scope for career progression. Your own car is essential and we pay mileage expenses for all business miles.

Part time hours (15 per week)

Required:
Clean driving license and own transport.
Flexible working hours


If you are interested in working in a fast paced, engaging role please apply below:



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