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Customer care support office team lead

Location: BUDAPEST Salary: Salary Negotiable
Sector: Procurement & Supply Chain Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3043871
Customer Care office team lead

Our client, a Swiss-based company with a significant global presence, is currently looking for a Customer Care Team Leader to join their dynamic team in Budapest.
• Coordinate and lead: you will supervise day to day operations within the Customer Care Support Office team and create strong morale and spirit in the team. You will lay out work in an organized manner and monitors progress and results.

• Drive and enhance: you will actively work on the continuous improvement of the Customer Care Support Office team processes and encourage your team members to come up with improvement ideas.
• Stakeholder management: you will build constructive and effective relationships with cross functional teams and stakeholders and communicate effectively with internal and external partners.

Professional requirements:

• University or College degree
• Proficient in Business English, additional European languages is a must (preferably German or Spanish)
• Min. 3 years of experience in Customer Care
• Min. 1 year of experience in team-leading role
• Customer focused mind-set
• Experience with SAP is an advantage
• Good knowledge of Microsoft Office or equivalent tools

For more information please contact:
renata.endrodi@reedglobal.com

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