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Customer Care Coordinator

Location: WETHERBY, WEST YORKSHIRE Salary: 18000.00 - 18000.00 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 9 months ago Reference: 3075397
Customer Care Coordinator
Full time, permanent

Reed Harrogate are looking for a customer care coordinator to join their team. They are a manufacturing company based in Wetherby and are constantly growing. This is a full time role.

The role will include:

- Providing a polite, professional and personal service
- Reviewing and establishing the root cause of a warranty issue
- Liaising with team members to ensure workloads and fitting expectations are achieved
- Building and maintaining internal and external customer relationships
- Being able to manage your own work load in order of priority
- Regularly reviewing performance against KPI’s and Customer Feedback
- Organising and prioritising work in co-ordination with other departments
- Able to deal with difficult telephone calls and progress issues to conclusion

About you:
You will have excellent administration and communication skills. You must be happy to work as part of a team and support colleagues. You will have a proactive approach to problem solving which will be tactical and discreet. In this role you will have the opportunity to learn and develop.

In return you will be offered:
- Salary of £18,000
- Full time, permanent role
- Free parking
- Opportunity for career progression

For more information or to apply, please contact Joanna Holloway at Reed Harrogate on either 01423 503194 or

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