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Customer Care Advisor x 2

Location: WARRINGTON, CHESHIRE Salary: 17000 - 17000 GBP Per Annum
Sector: Business Support Job Type: Contract
Shift Type: N/A Applications: N/A
Posted: 14 days ago Reference: 3061877
Reed Warrington are working with a largely successful client in the WA5 Warrington area and are looking to recruit a 2 CUSTOMER CARE ADVISORS for two 6 month contracts covering high workload, with the view of 2 permanent positions. The role will be based in their brand new site near to the Gemini retail park. The vacancy is a very exciting opportunity for someone looking to get a foot in the door with a growing business.

Our client is looking for two self-driven, results orientated, excellent communicators who is able to work on own initiative, and is focused on producing high quality work to join their Customer Care team.


Role duties include:

• Answering inbound calls
• Adhering to KPI’s
• Action of emails in a prompt manner
• Booking and tracking collections
• Tracking of consignments
• Escalating customer queries and complaints to Customer Services Managers
• Ensuring that the company satisfies both its internal and external customer needs


Role benefits:

• £17,500 Per annum
• 37.5 hours per week between 08:00-18:00 Monday to Friday.
• Weekend work is required on a rota basis (Currently 1 in 4)
• Free parking on site
• Excellent holiday package
• Full training provided
• Modern office surroundings
• Excellent benefits package
• Hard working team around you

Please apply directly or forward your full and up to date CV to David.Newman@reedglobal.com

Best of luck with your application!


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