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Customer Care Advisor

Location: MANCHESTER, LANCASHIRE Salary: 9.00 - 9.00 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: N/A
Posted: 3 months ago Reference: 3071424
A fantastic opportunity has arisen for an administrator to join a lively team to represent a well established global leader in beauty trends in the Bury area

This is a full time role Monday - Friday 37.5hours p/week 9am-5pm. I am looking for someone who is available to start immediateley on an initial 2 month temporary basis.

Job Role

- To act as a key point of contact combining a professional service with passion for and knowledge of the products.

- To process orders from salon's and external partners.

- Deal with email queries relating to orders.

- To liaise on a daily basis with Commercial Team members to advise of potential issues regarding order processing / delivery / payment queries Be part of a highly motivated team delivering an excellent standard of customer service

- Be part of and actively contribute to a highly motivated team; able to work both independently and as part of the team on both short and long term goals.


Essential skills required

- The ability to work accurately and quickly under time pressure

- The ability to communicate effectively both in written and verbal form

- The ability to work both autonomously and as part of a team

- The ability to plan and organise own daily workload to meet daily deadlines

- The ability to resolve problems or where appropriate direct issues for consideration to an appropriate organisational level

- The ability to work without direct supervision for short periods and use own initiative to get things done and to develop themselves

Systems knowledge

- Microsoft Excel

- Previous knowledge of SAP would be advantageous but is not essential.

If you feel your skills match the requirements and you're available immediateley, please apply online.

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