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Customer Advisor

Location: DUNDEE, ANGUS Salary: 8.60 - 8.60 GBP Per Hour
Sector: Business Support Job Type: Temporary
Shift Type: FULL TIME Applications: N/A
Posted: over 1 year ago Reference: 3109153
Customer Advisor
Up to £8.60 per hour depending on experience
Full-Time - based in Dundee

One of Reed’s Financial Services clients based in Dundee are currently looking to recruit a Customer Adviser to start ASAP on a temporary basis for 12 weeks. We are looking for outgoing and confident candidates who will be able to perform the variety of communicative and administrative tasks required for this role.

Duties involved in this role will include:

• Face-to-face interaction with customers in branch
• Dealing with transactions and escalating complex cases to senior members of staff
• Accessing accounts on internal systems
• Booking in customer account reviews
• Meeting compliance standards
• Various other ad hoc administration duties such as notetaking

In order to be considered for this role, candidates must have the following:

• Previous experience in customer services – this experience is essential
• Excellent communication skills, both written and verbal – this is also essential as you will be dealing with both customers and internal contacts
• Strong administrative skills, with the ability to work on a number of tasks
• Solid IT experience, including the use of MS Outlook

The role is a full-time position where the successful candidate would be required to work 9:00am-5:00pm Monday to Friday and 9:30am-12:00pm every other Saturday. There is a strong likelihood that this contract will lead to further opportunities for work going forward so we’re eager to hear from those interested in temp work!

Please note that applicants who do not meet the criteria above will not be considered for the role - If you do meet the criteria above and you are interested in applying for this role, please submit your CV via the advert ASAP or contact Courtney Gair for more information on 0131 240 3680.

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