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Customer Account Manager

Location: BECCLES, SUFFOLK Salary: Salary Negotiable
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 2 months ago Reference: 3069515
We are currently recruiting for our client based in Beccles who are looking to recruit a Customer Account Manager. This is an excellent opportunity to join a friendly and busy team dealing with really interesting clients and products.

If you have some experience in managing customer accounts we would like to hear from you.

The role of the Customer Service Manager is to maximise customer service to his/her designated accounts, through the provision of continuous and high quality support in all areas of business. In particular this involves pro-active management of quotations, managing new product developments to the expectations of the customer from point of enquiry through to successful delivery of first order, and liaising closely with the other internal departments with regard to the raising and acknowledging of repeat orders thereafter.

We are looking for the following skills and experience.

The ability to communicate effectively and in a professional and positive manner, verbally and in writing, at all levels within the company, and with customers.
GCSE Maths and English (Grade A-C) or equivalent.
Capable of working under pressure, remaining calm and in control with the ability to meet tight deadlines.
Competent in the use of the Microsoft Office suite of applications.
The ability to work accurately, taking responsibility for work/actions undertaken.
Is able to work effectively as part of a team to achieve required objectives.
Able to respond positively to changing work demands.

Please contact gemma.carver@reedglobal.com with your CV in Word.

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