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Customer Account Manager

Location: CARDIFF, SOUTH GLAMORGAN Salary: 17500 - 18500 GBP Per Annum
Sector: Business Support Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: 11 months ago Reference: 3067745
A family run medical device organisation based in Cardiff are looking to recruit an Account Manager to join their organisation as soon as possible. The majority of this role will see you building customer relationships and so excellent customer service and rapport building skills are essential.

The successful candidate will have the following duties and responsibilities:-
• Liaising with existing customers on a proactive basis to maintain, develop and grow their accounts.
• Responding to a high number of incoming calls on a daily basis from new and existing organisations with a view to gaining new business.
• Ensuring all account updates and changes are documented on the company system.
• Work closely with other members of your team to ensure maximum revenue generation.
• Managing already existing accounts.

The successful candidate will need to demonstrate the following skills and characteristics:-
• An excellent telephone manner.
• A positive approach to all customer service matters.
• An ability to identify and maximise sales opportunities.
• Focused on providing a ‘gold standard’ to customers.
• Excellent computer skills, especially with MS Office.


Previous Sales/Account Manager experience is desirable but not essential:- Although to be considered you must be able to demonstrate at least 2 years of stable employment.

If you feel this role is suitable for you then please apply using the link!

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