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Customer Access Officer (Housing)

Location: CATFORD, LONDON, UNITED KINGDOM Salary: 13.57-16.74 GBP (UK Pounds) Per hour, inc Benefits
Sector: Business Support Job Type: Temporary
Shift Type: N/A Applications: 1
Posted: 3 months ago Reference: X3-320506


My client are a South East London Local Government Authority who are seeking a Customer Access Officer to support the Housing team to start an ongoing booking asap!


Main Purpose of the job:

  • To act as the first point of contact for clients and others presenting to the service.
  • To undertake initial triage assessments to identify support and housing need for clients who may be vulnerable with complex needs.
  • To provide advice information and assistance in regards to housing options and services available.
  • To coordinate referrals to other services where appropriate. To ensure that all client details are logged and updated accurately.
  • To carry out administrative duties to ensure efficient service delivery.


If you have senior level customer service experience within Housing please do not hesitate in submitting your CV today!


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