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CRM Manager

Location: MAIDSTONE, KENT Salary: 30000.00 - 35000.00 GBP Per Annum, inc benefits
Sector: Marketing & Creative Job Type: Permanent
Shift Type: N/A Applications: N/A
Posted: about 1 year ago Reference: 3187855
Reed Marketing and Creative are working with a leading organisation who are looking for a CRM Manager to join their team in the New Year.

The successful candidate will start a brand new role within the firm and will develop and maintain the organisations CRM tools. You will be responsible in improving the efficiency, effectiveness and profitability of the organisation as a whole.

- Work with the in house development team to drive the development of the CRM
- Manage the day to day in house development relationship influencing development to ensure business needs are met.
- Work with the Insights manager and wider business to develop and deliver a CRM strategy that grows customer, loyalty, retention and acquisition.
- Work with the database to recommend testing and segmentation strategies per campaign.
- Ensure the right database management strategy
-To establish a process for shortlisting potential changes by the creation of business cases, creation of robust project briefs, testing solutions, communication of changes and ROI analysis.
- Measure report and optimise CRM activity
- Own the management of the customer database, including administration, analysis, reporting, training and testing.
- To support Managers in improving adoption of all users of SAP CRM
-Work with all key departments in the use of the CRM system

- You will hold a degree in a relevant discipline
- Have gained working experience managing a CRM system - ideally SAP
- You will be highly analytical
- Excellent communication skills - able to influence
- Able to Prioritise your work load

If you have the relevant experience, our client is not only offering a competitive salary but also a benefits package

To be immediately considered, please apply today!

Closing date for applications is 12th January 2018.

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