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Credit Controller

Location: REDHILL, SURREY, UNITED KINGDOM Salary: 23,000-25,000 GBP (UK Pounds) Per annum
Sector: Accountancy Job Type: Permanent
Shift Type: FULL TIME Applications: N/A
Posted: 3 months ago Reference: X3-313319

A key client in Redhill is seeking a Credit Controller for a 12 month FTC (maternity cover)


  • Chase outstanding invoices from 10 days outstanding to over 100 days on a duel fuel portfolio to exceed various cash collection targets
  • Work on a ledger of 300-400 accounts, using a methodical approach to analysing debt in order to prioritise customers correctly
  • Make and receive large volumes of calls (target 30-40+ on average per day) to maximise cash collection
  • Use knowledge and experience of utilities to resolve or escalate a wide range of queries
  • Take responsibility to gather and understand information regarding customers and their contracts, to decipher reasons for non-payment and be able to negotiate mutually satisfactory conclusions
  • Focus on converting customers to Direct Debit payment
  • Adhering to all health and safety policies and reporting any issues or incidents immediately
  • Responsibility for managing their activities to ensure all relevant Health and Safety risks are appropriately mitigated
  • Apply logic and common sense when solving problems, including issues regarding liability of debts
  • Manage relationships with other departments and give constructive feedback to help them eradicate errors and resolve queries
  • Contemplate outside influences, how these will affect our business and how we can limit risk
  • Apply effective decision making to ensure correct credit action is taken to progress each case
  • Utilise the wide range of tools available to assist in debt collection
  • Effectively and professionally communicate with internal and external customers through verbal and written
  • means

My client offers fantastic benefits and is local to a train station. 

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