|Location: EPSOM, SURREY||Salary: 21000 - 25000 GBP Per Annum|
|Sector: Accountancy||Job Type: Contract|
|Shift Type: N/A||Applications: N/A|
|Posted: about 2 months ago||Reference: 3088279|
• Proactively collect debt to achieve the cash collection target agreed with the Credit Manager
• Develop a working knowledge of customer systems and processes, aligning the organisation's where possible to improve service levels and efficiency in order to deliver the best result.
• Set up a rapport with internal & external customers that will help you to develop a solid & mutually beneficial working relationship.
• Ensure all customers on your ledger receive regular & appropriate levels of contact to reconcile their outstanding balance(s) and secure payment in line with the prevailing payment terms on their account.
• Ensure all Credit Held orders are reviewed regularly throughout the day and customers are advised of any held orders.
• Review all new accounts for the first 6 months to ensure credit terms are being adhered to.
• Based on a specific business need carryout customer visits accompanied by the Sales Account Manager and/or Credit Manager to align the company's systems/processes and cement the organisation's working relationship.
• Ensure all new accounts are set up correctly, and thoroughly credit and fraud checked
• Regular review of customer credit limits
• Undertake any additional tasks that may be reasonably required by your line manager or the business from time to time.
The hours of the role are 9am to 5.30pm Monday to Friday
Successful applicants for this role will have the following experience/attributes:
- Articulate and numerate with a robust working knowledge of credit control methods and techniques
- Minimum of 12 months experience in commercial Credit Control
- Competency with Microsoft Office (particularly Excel including vlookups)
- Further education in a related field, ideally ICM is desirable
- Formal debt collection training is desirable
- Knowledge of Sage is desirable
- Strong communicator and negotiator
- Enjoys the challenges of a high volume, fast moving environment is desirable
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